About Tillo
Tillo is the market leader in the UK gift card ecosystem for brands, commerce, and incentives, and is scaling internationally. We're in the business of rewards and incentives, and we're committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn.
The Role
We're looking for a Head of Product to own our Product operating system, partnering directly with our CTO and Senior Leadership Team. This is not a coordination role — it's a newly-formed, senior product leadership role at the heart of a profitable, fast-moving private-equity backed fintech scale-up.
This role will be based in our Hove office 2 days a week (hybrid).
Responsibilities
- Define and maintain the product strategy for Tillo across all lines of business, ensuring it is clearly understood and energetically backed by the company
- Run the full product cycle — from discovery through to impact measurement — generating insight, managing risk, and ensuring smooth, high quality launches
- Partner with Commercial leadership to align sales pipelines with the product roadmap, unlocking new deals and maximising commercial impact
- Collaborate with Operations, Finance, and Marketing to ensure product launches land cleanly in market
- Define and own product OKRs, delivery KPIs, and commercial impact measures
- Be the source of truth on product priorities, delivery status, risks, and outcomes
- Actively evolve how product is practised at Tillo using AI as a force multiplier
Requirements
- Proven experience in a senior product leadership role at a fintech, payments, or B2B SaaS company
- Experience in fraud prevention, risk, or trust and safety domains is highly valued
- Hands-on experience applying AI to product discovery, delivery, or customer experience
- Strong understanding of modern product discovery, delivery, and feedback loops
Your First 6 Months
You will establish a clear product operating rhythm that Engineering, Commercial, and Leadership trust. You will align the product roadmap with commercial goals and strengthen discovery and feedback loops with buyers, brands, and end users.
Benefits
- Hybrid working — 2 days per week in our Hove office
- Flexible, autonomous working environment
- Close-knit, collaborative and fast-moving team culture
- Commitment to innovation and AI-accelerated product development