EML Payments
EML Payments is a global leader in the fintech space. Headquarters is in Brisbane Australia, offices are located around the world including USA and Europe. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities.
About The Role
The role of Senior Business Analyst supports the delivery of EML’s products by providing thorough and accurate business analysis, enabling the delivery of robust solutions with a great user experience for our Australian clients.
In this role you will work closely with both internal stakeholders and external partners to ensure that we deliver end-to-end solutions that just work.
This role is an individual contributor role, reporting to the Head of Product Management for Australia.
What You'll Do
- Stakeholder engagement: engage with stakeholders to understand needs and identify solution opportunities.
- Business Processes: Work closely with internal stakeholders to ensure that proposed changes support streamlined end-to-end business processes.
- Solution Analysis: Provide clear, business focused requirements and acceptance criteria for software development. Ensure that non-functional requirements – including regulatory, security, and operational - are addressed.
- Solution Implementation: Work closely with the technology team to provide the detailed business analysis they need to build great product solutions.
- Communication: Maintain clear lines of communication with stakeholders and development team members. Provide regular updates on progress as requested. Escalate quickly when needed.
- Quality Assurance: Support product acceptance of delivered solutions.
- Documentation: Develop and maintain documentation to support project implementation including detailed analysis, knowledge base content, and user documentation.
Qualifications
- Analytical mindset with proven ability to solve problems in a fast-paced environment.
- Strong business analysis skill set with experience delivering software solutions, use case analysis, business processes, and systems integration.
- Tech-savvy - understands how software systems are designed, developed, and maintained. Understands the nuances of APIs and non-functional requirements.
- Tenacious attention to detail and delivering business outcomes.
- Can see the “big picture” and work to deliver it in detail.
- Top-notch communicator (written, verbal)
- Strong understanding of issuing, payments, schemes, and a strong appreciation for regulatory and compliance requirements within the payment industry is a plus.
What We Offer
- Competitive Salary: We offer a competitive salary package commensurate with your skills, experience, and industry standards.
- Short-Term Incentive (STI) Opportunity: You will have the opportunity to participate in our short-term incentive program
- Leave Programs: Enjoy benefits such as the Take 5 and extra annual leave program, Birthday leave, and volunteer leave.
- Flexible working culture where you’re empowered to work in a way that suits your lifestyle.
- Opportunities to influence product development and process innovation.
- A culture that values collaboration, learning, and continuous improvement.
