OverviewWhen you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 34+ countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about careers at InComm Payments here: www.incomm.com or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.
About This OpportunityAs a Support Coordinator, you will be responsible for overseeing end-to-end logistics operations, card production, merchandising coordination, and new merchant store support. You will partners closely with internal teams, third-party logistics providers, printers, and merchandising vendors to ensure timely, accurate, and cost-effective execution across inventory, production, and in-store delivery.
Responsibilities- Manage warehouse operations, including card inventory tracking, usage monitoring, and replenishment requests in coordination with the Sales Manager.
- Maintain accurate inbound and outbound logistics reporting.
- Serve as the primary liaison between merchant logistics teams and card production partners or printers.
- Manage the contracted 3PL logistics provider (DSV), including operational coordination and performance oversight.
- Review logistics-related invoices and validate costs.
- Forecast card stock movements, usage, and inventory replenishment needs.
- Oversee display fixture and starter-kit inventory, including scheduling, preparation, and material readiness
- Place and track card production orders to ensure on-time delivery.
- Manage card production data mapping and product setup.
- Coordinate and operate artwork, data, and label proofing with the card production team.
- Manage and maintain relationships with authenticated local third-party printers.
- Generate and manage UPC barcodes for card sales and packaging.
- Manage external merchandising vendors and day-to-day coordination.
- Provide education and support for merchandising (MD) activities.
- Prepare and deliver reporting on merchandising results to partners.
- Conduct sampling and testing for new display fixture concepts.
- Plan, manage, and execute the production and outbound delivery of display fixtures.
- Lead procurement activities for displays and fixtures, ensuring quality and cost control.
- Compile and maintain new store lists for each merchant.
- Coordinate tracking and delivery of starter kits based on store lists.
- Manage and continuously update merchant store lists to ensure accuracy.
- Experience in logistics, supply chain, warehouse operations, or production management.
- Strong understanding of inventory management, forecasting, and vendor coordination.
- Experience working with 3PL providers and third-party vendors.
- Familiarity with card production, printing processes, and barcode management preferred.
- Strong organizational, analytical, and reporting skills.
- Ability to manage multiple workstreams and deadlines in a fast-paced environment.
- Clear communication skills and experience working cross-functionally with internal and external stakeholders.
InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
*This position is eligible for the Employee Referral Bonus Program - Tier I
#LI-WS1
