InComm InCentives is looking for a motivated, detail-oriented Account Manager I to support client relationships, drive operational excellence and partner cross-functionally across a portfolio of key accounts. The position is fully remote, with travel up to 10 percent.
What you will do
- Provide day-to-day operational and administrative support to the Account Management team across a portfolio of strategic client accounts, and manage a small portfolio of your own.
- Coordinate client requests and internal follow-up to ensure timely delivery and resolution.
- Prepare reports, presentations, business reviews and other client-facing materials.
- Track account performance, deliverables, project milestones and key initiatives, updating leadership and internal stakeholders.
- Support implementation activities, product launches, catalog updates and operational initiatives, and identify process improvements.
What they are looking for
- 1 to 3 years in account management, customer success, client services, operations or project coordination.
- Bachelor degree in Business, Marketing, Communications or a related field preferred.
- Strong written and verbal communication, organisation and attention to detail across multiple priorities.
- Strong analytical skills: interpreting data, spotting trends and supporting business recommendations.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- eCommerce, incentives, gift card, fintech or technology industry experience preferred.
InComm Payments provides equal employment opportunities to all employees and applicants without regard to any category protected by federal, state or local law.
