CONTEXT
The Edenred+ Rollout Transformation Lead will be responsible for driving successful transformation in Business Unit (BU) and adoption during rollout phases of Edenred+ ecosystem.
The core mission is to ensure that each BU:
- Successfully adopts the new solution and ways of working
- Achieves operational readiness at go-live
- Reaches sustainable autonomy post-rollout
We are addressed both mature and early markets, and big bang and phased rollout depending on the scope
YOUR ROLE
He/she will be in charge of:
Lead BU Transformation during Rollout:
- Lead transformation activities across assigned BUs during rollout phases
- Orchestrate all change levers: stakeholder alignment, communication, training, and adoption
- Define and execute structured transformation plans, including:
- Sponsorship & stakeholder engagement strategy
- Communication & engagement roadmap
- Resistance anticipation and mitigation actions
- Ensure consistency of transformation objectives while enabling local relevance
Conduct Change Impact & Adoption Analysis
- Conduct change impact assessments and translate them into actionable plans
- Ensure impacts are addressed through learning paths, operating model clarification, playbook usage
- Contribute to As-Is / To-Be process clarification and simplification
Guide and support BU in the implementation of Target Operating Model
- explain the operating model, ensure clarity in roles & responsibilities, ways of working
- support the implementation and adjust training plan and skilling up plan accordingly
Lead Capability Building & Readiness
- Ensure effective execution of training and upskilling initiatives
- Validate BU readiness for go-live through defined criteria
- Support post-go-live reinforcement to secure sustainable adoption and performance
- Collaborate with L&D and local teams to optimize learning approaches
Drive Standardization & Playbook Adoption
- Promote the use of central playbooks, frameworks, and standards across BUs
- Balance global standardization with local adaptation needs
- Continuously improve playbook content based on field feedback and needs
- Reduce dependency on central teams by building BU self-sufficiency
YOUR PROFILE
You have at least 5 years of experience in a similar function, or in transformation, change management, or rollout delivery, Consulting, program delivery, or complex project environments. You are used to work in a multi-country environment.
You are graduated from a Master in Business, Management, Engineering, or related field.
Additional certifications in change management, project management, or process excellence are a plus.
You have demonstrated
- Structured, rigorous and pragmatic approach
- Strong facilitation & communication skills
- Ability to simplify and standardize information
- Experience in multi-country environment
- Knowledge of Agile / Safe methodology
Languages required: fluent in English (mandatory), Spanish is a plus
