This role is based in our Irving, TX office and has a hybrid schedule.
The Position
Mid-level meeting planner to manage meetings and incentive travel programs. The ideal candidate will have a minimum of 5-7 years of experience in: meeting and incentive travel planning, onsite event execution, vendor supervision, budget management, people management and a strong knowledge of global incentive travel markets. The individual in this position will be challenged to drive a high level of service excellence and an attitude of ownership for event success and client satisfaction, and the development of their direct reports.
Main Responsibilities
- Manage full-service meetings, events, and group incentive travel, both domestically & internationally
- Customer relationship management
- Strong knowledge of program/event management and budget maintenance
- Travel to meeting locations to coordinate logistics & manage on-site events
- Collaborate with graphic designers to create themed art for websites, print & electronic collateral, and promotional items
- Collaborate with IT/web developers to customize registration websites, program apps, & electronic communication
- Collaborate with Air Travel Team to coordinate all attendees' travel needs
- Collaborate with Print Partners to produce and distribute print pieces
- Recommend creative solutions and develop best practices
- Manage email and telephone support to program stakeholders and participants
- Manage assigned Program Specialist(s) on team, including yearly performance review
Reports to
Director of Events
Minimum Qualifications
- Four-year degree in hospitality, marketing, communications, or related field; CMP designation a plus
- 5-7 years of relevant meeting planning experience, including planning incentive travel events, combined with strong knowledge of incentive travel markets
- Third-party agency experience a plus
- On-site event coordination & vendor management experience, including third-party vendors
- Experience working with hotels, DMCs, transportation companies, and talent agencies
- Creativity in program design and communications
- Manage internal & external budgets and expenses
- Experience managing and developing direct reports
- Excellent written and verbal communication skills
- Experience using Basecamp Project Management Tool or similar
- Intermediate to advanced level of experience with Excel
- Travel required; approximately 25%
Bring to the Table
- Leadership skills
- Customer service and problem-solving skills
- Strong work ethic and demonstrated ability in managing multiple/competing priorities
- Energy, enthusiasm, and positivity
- Personal passion for travel
- Accountability
- Attention to detail
Benefits
- Full-time position
- Competitive salary
- Benefits package (medical, dental, paid vacation, 401k)
- Smart casual environment
- Fully remote, or hybrid schedule if located in the DFW area (3 days in office; 2 days work from home)
