At Perkbox, we’re on a mission to improve lives by transforming how companies support their people. Through our all-in-one platform, we deliver meaningful benefits, recognition, and wellbeing solutions that make a real difference to employees every day.
But it starts with our own people.
We’re building a culture that reflects what we offer—one that prioritises wellbeing, celebrates impact, and empowers growth. If you’re excited by purpose-driven work, fast-paced growth, and creating better employee experiences at scale, you’ll fit right in.
We’re looking for 1st Line Support Champions to be the voice of the Perkbox experience. You’ll be the first point of contact for our customers, delivering fast, friendly, and accurate support across multiple channels while making every interaction feel personal and valuable.
What you’ll be responsible for:
Deliver Exceptional Customer Experience
Provide fast, friendly, and accurate support via phone, live chat, email, and other channels
Customer Engagement & Product Guidance
Quality, Performance & Professionalism
Teamwork & Ways of Working
Skills and experience required:
At Perkbox, we’re committed to building an inclusive workplace for all. We welcome applications from candidates of all backgrounds and are happy to provide reasonable adjustments where needed. Your comfort and success matter to us!
