Lush is looking for a Senior Digital Marketing & Loyalty Lead to join its Head Office team in London (Hybrid) on a 13-14 month fixed-term contract, starting mid-to-late September.
In this role you'll take ownership of the global Lush Club and Lush Rewards loyalty programmes, focusing on programme enhancement, strategic localisation, and future planning across markets. You'll report to the Global Head of Digital Marketing and Programmes and work closely with Regional Leads, Tech, CRM, Legal, Finance and PR teams.
Key responsibilities include shaping the global loyalty roadmap, driving app sign-ups and omnichannel engagement, delivering exclusive rewards and campaigns, monitoring performance and reporting insights to leadership, and coordinating loyalty reward stock and digital feature delivery.
The ideal candidate has a strong background in global digital marketing and loyalty programme management, omnichannel retail engagement, campaign and CRM execution, data-driven reporting, budget oversight, and cross-functional stakeholder management.
Benefits include 25 days holiday plus bank holidays, an enhanced parental leave scheme, a bonus scheme, a day off for your birthday, a 50% discount on Lush products and spa treatments, and more.
Apply directly on Lush's careers site to be considered for this role.
