The Role
We are seeking a highly organised and detail-oriented Event Registration Manager to lead all aspects of event registration for our corporate events, meetings, and incentive programmes. You will be responsible for the full registration lifecycle — from system setup and participant communications to onsite check-in and post-event reporting.
Key Responsibilities
- Build, configure, and manage event registration websites and systems (e.g., Cvent, Eventbrite, or similar)
- Develop and execute participant communication strategies including save-the-dates, invitations, confirmations, and reminders
- Manage registration data: track responses, waitlists, special requirements, and travel details
- Coordinate with travel, venue, and catering teams to ensure registration data flows accurately to all relevant stakeholders
- Oversee onsite registration and check-in operations
- Produce registration reports and data analysis for event teams and clients
- Serve as the primary point of contact for attendee registration inquiries
What You Bring
- 3+ years of experience in event registration management or event operations
- Proficiency with registration and event management platforms (Cvent, Stova, or similar)
- Exceptional attention to detail and data management skills
- Strong communication skills and customer service orientation
- Ability to manage multiple events simultaneously under deadline pressure
